Esito helps training providers, consultants and subject experts review, redesign and create learning around the decisions people need to make.
Two clear routes for people and small organisations who already deliver training or have the expertise to create it.
Find out whether an existing course, workshop or programme supports the result and the actions that matter.
Move from a genuine need, brief or body of expertise to a learning experience suited to the audience and context.
The format may be in person, blended or digital. Your subject expert provides and validates technical content; Esito takes responsibility for the learning design and materials agreed in scope.
An effective recommendation depends on the action, the barriers around it and the evidence available. Training is one possible part of the answer.
An illustrative example: handling complaints
“Our team needs more training on complaints.”
Which decisions are difficult? When should a case be escalated? Do people lack knowledge, clear criteria, time or support?
If learning is part of the need, practise recognising escalation signals in varied cases, give feedback on decisions and provide a usable reference at work.
This example illustrates a design decision. It is not a client case or a claim of measured results.
We begin with the intended result and the work people actually do. Only then do we decide what learning should contain and how to examine progress.
Define the result, identify critical actions and investigate what is preventing them.
Use essential knowledge, realistic practice, feedback and support to build capability that can travel beyond the course.
Consider opportunities to apply learning at work and evidence proportionate to the project.
Learning design can support better action. Behaviour and business outcomes also depend on conditions outside a training programme.
A person needs more than an answer to repeat. They need to see what matters, understand why and adapt their judgement.
Esito was founded by Iana Accioly. Her background spans education, teacher development and educational materials, followed by specialist training in learning design. That perspective informs a documented design process grounded in real work and careful about claims of impact.
We work with clients and subject experts to make the learning clear, practical and responsible, while respecting the people and working conditions involved.
A brief description of the audience, the current challenge and what you hope will change is enough to begin.